Saffire interface not detected by paca.

Question

I have a foucsrite saffire 24. Its routed via firewire into my paca and the paca is routed into my mac. Audio is passing through the paca into the interface but when I want to run Kyma it doesn't detect the interface. I tried to set it up in standalone already.

Comments

no, I always removed the files manually and restarted afterwards. Are you searching for the files? Mac OS tends to exclude system folers from the search results. Try to look up the files manually.

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I found the files and deleted them. Something different did happen this time when I hooked everything back up. The option to select the saffire appeared in the dsp drop down and when I selected it it disconnected my paca and I had to restart kyma. I tried it again after that and it didn't detect the saffire at all.....unfortunately.

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Would routing both devices into a firewire bus make a difference? Right now the interface is routed directly into the paca.

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Skye, could you please save a System Report and email it to support-at-symbolicsound-dot-com?  (with the Paca & Saffire powered on & connected). Here are the instructions for saving a System Report: https://support.apple.com/en-us/HT203001 Thanks!

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Ok you should have it.

Answer 1

Your System Profile shows at least one Saffire file is still installed on your computer. Could you please follow the instructions on the page below to remove all of the files?

    https://support.focusrite.com/hc/en-gb/articles/206850559-How-do-I-remove-Saffire-MixControl-from-my-Mac-

After you remove the files, please restart your Mac.

Answer 2

Fixed.

Manually deleted all the files listed here:

https://support.focusrite.com/hc/en-gb/articles/206850559-How-do-I-remove-Saffire-MixControl-from-my-Mac-

There was one file that was extra hard to find: Saffire.kext

It can be accessed by inputting /System/Library/Extensions/ into the go to folder dialog.